- Main provisions
1.1. Bet - agreement related to a win as executed between the client and the betting company pursuant to the set Rules, in this case the outcome of that agreement shall depend on the event in relation to which it is unknown whether it will occur or not. Bets from the clients shall be accepted subject to conditions of the betting company.
1.1.1 Group – 1win group of companies that operates under Curaçao license 8048/JAZ2018-040 issued to 1win N.V., a limited company with its registered office at Heelsumstraat 51 Curacao, CW, with company number 147039. MFI INVESTMENTS LIMITED, a company, whose registered office is at 3, Chytron Street, Flat/Office 301, P.C. 1075 Nicosia, Cyprus with company number HE386738, is a subsidiary of 1win N.V. and operator.
1.1.2 Operator - MFI INVESTMENTS LIMITED, a company incorporated in Cyprus with company number HE386738 whose registered address is at 3, Chytron Street, Flat/Office 301, P.C. 1075 Nicosia, Cyprus, is a subsidiary of 1win N.V.
1.1.3 Payment Processor - MFI INVESTMENTS LIMITED, a company incorporated in Cyprus with company number HE386738 whose registered address is at 3, Chytron Street, Flat/Office 301, P.C. 1075 Nicosia, Cyprus, is a subsidiary of 1win N.V. and operator.
1.2. Outcome - result of the event (events) on which the bet was made.
1.3. Client - a person who makes a bet in the betting company on the outcome of the event.
1.4. Line - the aggregate of the events, any possible outcomes of those events, coefficients of the possible outcomes of those events, their date and time after which the betting company shall stop the acceptance of bets on the outcomes of the mentioned events.
1.5. Bet cancellation - an event upon which no settlement and payment of win shall be performed. In case of a “bet cancellation”, pursuant to conditions hereof, the deal between the organizer and the client shall be considered as not executed and money refund shall be performed in relation to such bet.
1.6. Regular time - match length in accordance with the rules to conduct the competition in this kind of sports, which shall include the time added by the official. Regular time shall not include the additional time, overtime, series of penalty, penalty shots etc.
1.7. All bets shall be calculated on the basis of information provided by the processing center.
1.8. In case of winning accrual, the betting participant shall be obliged to check the correctness of the accrued winning and in case of non-consent with the accrued winning to respectively notify the betting company having indicated in the application their account number, date, time, event, amount, chosen outcome of the event, coefficient as well as the reasons of non-consent with the accrued winning. All claims related to the accrued winnings shall be accepted within 10 (ten) days.
1.9. A bet made by the client on any particular outcome of the event shall be winning if all outcomes were correctly predicted mentioned in such bet.
1.10. Conditions of acceptance of bets (coefficients, head starts, totals, limitations of the maximum bet etc.) may be amended after any bet, whereas the conditions of the earlier made bets shall remain unchanged. Before execution of the agreement, the client must clarify all amendments of the current line.
1.11. Bets made on the events the outcome of which shall be known at the moment of the bet may be calculated with the coefficient «1».
1.12. In accordance with this Agreement, in case of discrepancies arising between the client (participant of the agreement) and the betting company regarding the issues related to fulfillment and implementation of the betting agreement executed between the client (participant of the agreement) and the betting company, including the issues of winning payment, outcome of events, winning coefficients, any issues of other essential conditions of the executed agreement as well as regarding the issues of acceptance of the agreement as void or ineffective, the parties shall accept the obligatory complaint procedure to settle the arisen discrepancies (prejudicial procedure).
1.13. The claim shall be made within 10 (ten) days from the day when the person has learned or should have learned about the breach of their right. All arguments and facts must be attached to the claim, confirming and substantiating the made claims. In case of absence of reasons sufficient to substantiate the stated claims the claim shall be subject to return without review.
1.14. In case of staff errors while accepting the bets (obvious wrong types in the offered list of events, incompliance of coefficients in the line and in the bet etc.), in case of deviation from these Rules while accepting the bet as well as in case of other arguments confirming the incorrectness of bets the betting company shall remain entitled to declare the bets made on such conditions as invalid. Payment upon such bets shall be made with coefficient «1».
1.15. In case of suspicion in the unsportsmanlike nature of matches the company shall be entitled to block the bets on the sports event until the final conclusion of the international organization and to acknowledge the bets as invalid in case the fact of the unsportsmanlike competition shall be confirmed. Payment upon such bets shall be made with coefficient «1». The administration shall not be obliged to provide the betting participants with any proofs or conclusions.
1.16. In case of any obvious error in our coefficients such bet shall be calculated in accordance with the final result on the actual coefficient complying with that marker.
1.17. The betting company shall not accept any claims regarding various readings in case of transliteration (translation from foreign languages) of the team names, player names, venues of competitions. All information given in the tournament name shall have an auxiliary nature. Any possible errors in that information shall not be reason to repay the bets.
1.18. The company shall remain entitled to close the betting account and to cancel all bets made on that account if it will be determined that the betting participant at the moment of the bets possessed the information about the result of the event. In this case the administration of the betting company shall not be obliged to provide the betting participants with any proofs or conclusions.
- Main rules of bet acceptance
2.1. The betting company shall be entitled to limit the maximum bet, coefficients on any particular events as well as limit or increase the maximum bet, coefficients to any particular client without notification and explanation of reasons.
2.2. Acceptance of any repeated bets on the same outcome or combination of outcomes from the same player may be limited upon decision of the betting company.
2.3. The bet shall be considered as accepted after registration thereof on the server and issue of the online confirmation. No registered bets shall be subject to cancellation or amendment.
2.4. The bets shall be only accepted in amount which shall not exceed the current balance on the client account. After the bet registration, the bet amount shall be debited from the account. After the bet calculation, the winning amount shall be credited to the client's account.
2.5. The bets shall be accepted before the beginning of the event; date, time of the beginning of the events and any related comments, mentioned in the line, shall be approximate. In case if by any reasons the bet was made after the actual beginning of the event such bet shall be void. Exception shall be the bet on the live-events, i.e. bets made in the course of the match. Such bets shall be valid until the end of the match.
2.6. Bets LINE and LIVE shall not be edited or deleted except for any special cases provided for by these rules.
2.7. In case if a bet shall be subject to cancellation then regarding a single bet the repayment of money funds shall be performed. In the expresses, in case of cancellation of a bet related to any one or several events the winning calculation on those events shall not be performed.
2.8. In case of any wrong calculation of bets (e.g., because of any erroneously entered results) such bets shall be recalculated. In this case the bets made between the wrong calculation and recalculation shall be valid. In case if after recalculation the player's balance shall be negative they may not make any bets until the account will be replenished.
2.9. All sports events shall be considered as postponed and cancelled only in case of availability of information from the official documents of organizations conducting the sports events, official sites of the sporting federations, sites of the sports clubs and other sources of the sports information and on the basis of those data the sports events shall be adjusted mentioned in the line.
2.10. The bet shall be subject to cancellation if the client has knowingly mislead the staff (employees of the betting company) having provided them with the false information and demands regarding acceptance of bets, payment of winning, result of the event and other information and demands having such nature. The above mentioned cases shall be applicable also to any minors below 18 years of age as well as their parents.
2.11. A bet shall be subject to cancellation if the bet was made on a known outcome (the event occurred but the result was not reflected in the system).
- Types of bets
3.1. Single – a bet on a certain outcome of an event. The winning on the single bet shall be equal to product of the bet amount and coefficient set for this outcome.
3.2. Express – a bet on several independent outcomes of events. The winning on the express shall be equal to product of the bet amount and coefficients of all outcomes constituting the express. Losing on one of outcomes of express shall mean losing of the whole express.
- Limitations of inclusion of certain outcomes of the event
4.1. In the express may be included only one of the dependent outcomes. In case if in the same express shall be included two and more events the events with the lowest coefficient shall be excluded from that express.
4.2. Dependent outcomes (interdependent events) - result of one part of the bet shall influence the result of the other part.
4.3. Bets on events «Team scores a penalty Yes/No» shall be considered as lost if no penalty was assigned during the regular time.
4.4. Bets on events «How the goal will be made», «Next goal» shall be considered as lost if the goal the number of which is mentioned in the bet was not made.
- Acceptance of bets during the match (live-bets)
5.1. Live-bets shall be accepted on the main and additional outcomes. Single live-bets may be made or combined in the same express.
5.2. The bet shall be considered as accepted after registration on server and issue of the online confirmation. The accepted bet shall not be subject to amendment. In case of circumstances mentioned in section «Main rules of bet acceptance» calculation of the live-bet shall be possible with the coefficient «1».
5.3. The betting company shall not be liable for inaccuracies in the current results of matches on which the live-bets shall be accepted. The clients must use also other independent sources of information.
5.4. Live-bets shall not be edited or deleted.
- Match results, date and time of their beginning, settlement of disputable issues
6.1. Bet calculation may be reconsidered due to any wrong result provided by the betting provider.
6.2. For calculation of bets shall be considered the actual beginning time of events which shall be approximately defined on the basis of the official documents of organizations conducting the sports events and in case of absence of such approved documents then on the basis of the official sites of the sports federations, sites of the sports clubs and other sources of the sports information. (1 вин ставки)